FIREFIGHTERS TRAINING

Many developers of online training products forgo ease of use and a pleasing appearance, assuming that a high quality user experience impedes fast deployment times and the inclusion of a laundry list of features. All too often this results in courseware products that are more frustrating than helpful, and do little to truly engage with their audience. FutureMedia knew we could improve on the current standard.

MANY GOALS, ONE SOLUTION

When Thomson Delmar Learning contacted FutureMedia for help in creating a Firefighters Online Handbook Courseware product, their goals were high. First, they wanted plenty of “wow” factor, but it couldn’t get in the way of its ease of use or the content. Additionally, it was necessary that the product be easily customized and deployed to meet the needs of various clients. Finally, it was necessary that this product hook directly into Thomson’s custom-made Learning Management System (LMS), which would handle the storage and reporting of user data.

A CUSTOMIZABLE RICH MEDIA EXPERIENCE

FutureMedia met these demands by creating an innovative training website whose content Thomson can easily modify themselves to meet the needs of new customers. Additionally, the training course offers a rich interface and useful features that are intuitive and pleasing to use, enhancing the user experience and better engaging the students.

IMPORTANT FEATURES FOR LEARNING

Features include progress tracking and reports, animated job performance requirements, interactive glossaries, and full narration with a text equivalent for hearing impaired students. Quizzes and tests offer detailed, printable feedback, which help students to evaluate their performance in each topic to decide where they may need more study.